Admin and Billing

How do I edit or remove member accounts in my organization?
As an administrator of the organization, you can add, edit and remove member accounts.  Click the "Account Members" option from the Admin menu. ...
Mon, 23 Oct, 2017 at 2:48 PM
How do I delete / deactivate an organization?
If you an an Admin for a GlassFrog organization you may request that the organization be deactivated.  Please send an email to:  support@glassfrog.com with ...
Tue, 29 May, 2018 at 12:11 PM
How to start Holacracy implementation meetings without sending emails (SuperAdmin Only)
As a HolacracyOne Super Admin, you can set up a GlassFrog organization so that members do not receive emails from Tactical and Governance meetings until aft...
Wed, 27 Sep, 2017 at 8:05 AM
How do I pull a list of users, emails, and profile IDs?
After logging in as an admin, go to: https://api.glassfrog.com/api/v3/people Then copy/paste the text into a json -> csv converter like: http...
Wed, 14 Jun, 2017 at 7:58 AM
How can I add global checklist or metrics items?
Admins are able to add items to the global checklist and metrics lists.  These will apply equally to all circles, as opposed to the checklist and metrics it...
Thu, 21 Dec, 2017 at 2:58 PM
What happens to the history if we move the organization's GlassFrog start date? (SuperAdmin Only)
For HolacracyOne Super Admin only. If you change an organization's start date it will have some repercussions.   See this FAQ for how to change th...
Wed, 27 Sep, 2017 at 8:07 AM
How do I change the time zone for my organization?
Admins can change the organization's time zone from the Organization Settings page.  You can find that option in the Admin menu, in the navigation bar ...
Thu, 16 Nov, 2017 at 6:36 PM
Why am I receiving the "Well shucks, we've got an error here...." message?
We all hate errors.  When the following one occurs there could be several things going on.  "Well shucks - we've got an error here.  Your recent...
Thu, 8 Jun, 2017 at 12:48 PM
How do I find out when a member last signed in?
GlassFrog Admins have access to additional information on the "Membership Lists" page found on the Reports menu that is not available to regular m...
Thu, 28 Dec, 2017 at 8:54 AM