Admin and Billing

How do I delete my organization?
If you're an Admin for a GlassFrog organization, you can request that the organization be deleted.  Send an email to support@glassfrog.com with the fol...
Fri, 18 Jun, 2021 at 4:28 PM
How to start Holacracy implementation meetings without sending emails (SuperAdmin Only)
As a HolacracyOne Super Admin, you can set up a GlassFrog organization so that members do not receive emails from Tactical and Governance meetings until aft...
Wed, 27 Sep, 2017 at 8:05 AM
How do I pull a list of users, emails, and profile IDs?
After logging in as an admin, go to: https://api.glassfrog.com/api/v3/people Then copy/paste the text into a json -> csv converter like: http...
Wed, 14 Jun, 2017 at 7:58 AM
How do I add global checklists or metrics?
GlassFrog Admins are able to add checklists and metrics that apply to all circles across the whole organization.  These are different from the checklists an...
Sun, 28 Feb, 2021 at 6:57 PM
What happens to the history if we move the organization's GlassFrog start date? (SuperAdmin Only)
For HolacracyOne Super Admin only. If you change an organization's start date it will have some repercussions.   See this FAQ for how to change th...
Wed, 27 Sep, 2017 at 8:07 AM
How do I change the time zone for my organization?
Admins can change the organization's time zone from the Organization Settings page.  You can find that option in the Admin menu, in the navigation bar ...
Thu, 16 Nov, 2017 at 6:36 PM
How do I find out when a member last signed in?
GlassFrog Admins have access to additional information on the "Membership Lists" page found on the Reports menu that is not available to regular m...
Thu, 28 Dec, 2017 at 8:54 AM
How do I downgrade from paid to free?
You can easily downgrade your account to the free version of GlassFrog. Here's how:  
Fri, 30 Nov, 2018 at 2:59 AM