Admin and Billing

How can I update my billing information?
If your organization is set to pay by Credit Card (rather than invoiced), then Admins in your organization should see a Billing & Plans option in Gla...
Sun, 4 Feb, 2018 at 11:58 PM
How much does GlassFrog cost and how do I sign up?
See our pricing page for more information about GlassFrog pricing. Use the "Sign Up" link to create a new organization. Please note that...
Mon, 12 Dec, 2016 at 9:57 AM
How to start Holacracy implementation meetings without sending emails (SuperAdmin Only)
As a HolacracyOne Super Admin, you can set up a GlassFrog organization so that members do not receive emails from Tactical and Governance meetings until aft...
Wed, 27 Sep, 2017 at 8:05 AM
What is GlassFrog Preview?
Context to share with anyone using GlassFrog preview GlassFrog supports a version of the production database called "Preview".  This version o...
Wed, 5 Apr, 2017 at 2:21 PM
How do I add a new user to my GlassFrog organization?
If your account has Administrator privileges within your organization, you will see an "Account Members" item under the Admin menu.  Here will...
Thu, 28 Dec, 2017 at 12:25 PM
How do I edit or remove member accounts in my organization?
As an administrator of the organization, you can add, edit and remove member accounts.  Click the "Account Members" option from the Admin menu. ...
Mon, 23 Oct, 2017 at 2:48 PM
How do I upgrade my organization to GlassFrog Premium?
Any administrator in your organization can upgrade your organization's account to GlassFrog Premium.   If you have Administrator privileges, you will s...
Mon, 24 Apr, 2017 at 1:47 PM
Why can't I add a new user to an existing organization?
Having trouble adding a new user to your organization?  It's likely because that same email address has been used in another GlassFrog organization tha...
Mon, 18 Sep, 2017 at 8:17 PM
How do I delete / deactivate an organization?
If you an an Admin for a GlassFrog organization you may request that the organization be deactivated.  Please send an email to:  support@glassfrog.com with ...
Tue, 29 May, 2018 at 12:11 PM
What happens to the history if we move the organization's GlassFrog start date? (SuperAdmin Only)
For HolacracyOne Super Admin only. If you change an organization's start date it will have some repercussions.   See this FAQ for how to change th...
Wed, 27 Sep, 2017 at 8:07 AM