Admin and Billing
You can sign up by clicking on the button "Start for Free" or "Start Free Trial" and see how much GlassFrog costs on our pricing page...
Thu, 7 Feb, 2019 at 4:00 AM
Please note that you will only be able to update your billing information if your organization is set to pay by Credit Card (rather than invoiced). For pa...
Thu, 26 Dec, 2019 at 7:39 AM
Please note that you will only be able to update your billing information if your organization is set to pay by Credit Card (rather than invoiced). For paym...
Thu, 26 Dec, 2019 at 7:37 AM
If you're an Administrator in GlassFrog, you can review current and previous receipts. Here is a short video to show you where to find this informatio...
Thu, 7 Feb, 2019 at 3:43 AM
Watch a short video on how to upgrade your organization to Premium: Any administrator in your organization can upgrade your organization's acc...
Thu, 7 Feb, 2019 at 3:44 AM
The Billing Admin of the organization can request the payment to be done via invoice by contacting support@glassfrog.com. Once this is set up, the billin...
Thu, 4 Oct, 2018 at 8:24 AM
If you are an Admin within your organization, you will see an "Account Members" item under the Admin menu. If you click that item, it will tak...
Tue, 26 Nov, 2019 at 12:27 AM
For billing purposes GlassFrog treats organization members that meet all of the following criteria as "Viewer" accounts: hold no roles not in ...
Tue, 20 Aug, 2019 at 9:29 AM
As a GlassFrog Admin you can import a list of members using a CSV file. Create a CSV file (in Excel or any other program - but make sure it's ...
Thu, 18 Apr, 2019 at 10:29 PM
Having trouble adding a new user to your organization? It's likely because that same email address has been used in another GlassFrog organization tha...
Mon, 18 Sep, 2017 at 8:17 PM