GlassFrog Support

You can sign up by clicking on the button "Start for Free" or "Start Free Trial" and see how much GlassFrog costs on our pricing page...

Please note that you will only be able to update your billing information if your organization is set to pay by Credit Card (rather than invoiced). For pa...

Please note that you will only be able to update your billing information if your organization is set to pay by Credit Card (rather than invoiced). For paym...

If you're an Administrator in GlassFrog, you can review current and previous receipts. Here is a short video to show you where to find this information...

Any administrator in your organization can upgrade your organization's account to GlassFrog Premium. If you have Administrator privileges, you will see ...

The Billing Admin of the organization can request the payment to be done via invoice by contacting support@glassfrog.com. Once this is set up, the billin...

To be able to add a new user to your GlassFrog organization, you will need admin rights. If you are an Admin within your organization, you will see ...

For billing purposes, GlassFrog treats organization members that meet all of the following criteria as "Viewer" accounts:  hold no roles not in...

As a GlassFrog Admin you can import a list of members using a CSV file.  Create a CSV file (in Excel or any other program - but make sure it's s...

As an administrator of the organization, you can add, edit and remove member accounts. That being said, you cannot remove the last member of an organizatio...