Admin and Billing

How much does GlassFrog cost and how do I sign up?
You can sign up by clicking on the button "Start for Free" or "Start Free Trial" and see how much GlassFrog costs on our pricing page...
Thu, 7 Feb, 2019 at 4:00 AM
How can I update my billing information? (video)
Please note that you will only be able to update your billing information if your organization is set to pay by Credit Card (rather than invoiced). For pa...
Thu, 26 Dec, 2019 at 7:39 AM
How do I update my credit card and billing information?
Please note that you will only be able to update your billing information if your organization is set to pay by Credit Card (rather than invoiced). For paym...
Thu, 26 Dec, 2019 at 7:37 AM
How do I view my billing history? (video)
If you're an Administrator in GlassFrog, you can review current and previous receipts. Here is a short video to show you where to find this informatio...
Thu, 7 Feb, 2019 at 3:43 AM
How do I upgrade my organization to GlassFrog Premium?
Any administrator in your organization can upgrade your organization's account to GlassFrog Premium. If you have Administrator privileges, you will see...
Tue, 23 Mar, 2021 at 7:53 AM
How do I set up payment via invoice?
The Billing Admin of the organization can request the payment to be done via invoice by contacting support@glassfrog.com. Once this is set up, the billin...
Thu, 4 Oct, 2018 at 8:24 AM
How do I add a new user to my GlassFrog organization?
To be able to add a new user to your GlassFrog organization, you will need admin rights. If you are an Admin within your organization, you will see ...
Fri, 18 Jun, 2021 at 3:46 PM
What are Viewer accounts?
For billing purposes, GlassFrog treats organization members that meet all of the following criteria as "Viewer" accounts:  hold no roles not in...
Fri, 18 Jun, 2021 at 3:47 PM
How do I bulk import new users into my organization?
As a GlassFrog Admin you can import a list of members using a CSV file.  Create a CSV file (in Excel or any other program - but make sure it's ...
Thu, 18 Apr, 2019 at 10:29 PM
How do I edit or remove member accounts in my organization?
As an administrator of the organization, you can add, edit and remove member accounts.   Click the "Account Members" option from the Admin menu....
Tue, 2 Feb, 2021 at 6:40 AM