GlassFrog Support

You can sign up by clicking on the button "Start for Free" or "Start Free Trial" and see how much GlassFrog costs on our pricing page...

Please note that you will only be able to update your billing information if your organization is set to pay by Credit Card (rather than invoiced). For pa...

Please note that you will only be able to update your billing information if your organization is set to pay by Credit Card (rather than invoiced). For paym...

If you're an Administrator in GlassFrog, you can review current and previous receipts. Here is a short video to show you where to find this informatio...

Watch a short video on how to upgrade your organization to Premium: Any administrator in your organization can upgrade your organization's acc...

The Billing Admin of the organization can request the payment to be done via invoice by contacting support@glassfrog.com. Once this is set up, the billin...

To be able to add a new user to your GlassFrog organization, you will need admin rights. If you are an Admin within your organization, you will see ...

For billing purposes GlassFrog treats organization members that meet all of the following criteria as "Viewer" accounts:  hold no roles not in ...

As a GlassFrog Admin you can import a list of members using a CSV file.  Create a CSV file (in Excel or any other program - but make sure it's ...

Having trouble adding a new user to your organization?  It's likely because that same email address has been used in another GlassFrog organization tha...