GlassFrog Support

You can sign up by clicking on the button "Start for Free" or "Start Free Trial" and see how much GlassFrog costs on our pricing page...

Please note that you will only be able to update your billing information if your organization is set to pay by Credit Card (rather than invoice). For payme...

Any administrator in your organization can upgrade your organization's account to GlassFrog Premium. If you have Administrator privileges, you will see ...

Any Admin of the organization can request payment by invoice by contacting support@glassfrog.com. Once this is set up, the billing contact of the organiz...

To be able to add a new user to your GlassFrog organization, you will need admin rights. If you are an Admin within your organization, you will see ...

For billing purposes, GlassFrog treats organization members that meet all of the following criteria as "Viewer" accounts:  hold no role and are ...

To add bulk members to GlassFrog using a CSV file, you'll need to ensure that the file is properly formatted with the required information. Here's w...

As an administrator of the organization, you can add, edit and remove member accounts. That being said, you cannot remove the last member of an organizatio...

If you're an Admin for a GlassFrog organization, you can request that the organization be deleted.  Send an email to support@glassfrog.com with the foll...

GlassFrog Admins are able to add checklists and metrics that apply to all circles across the whole organization. These are different from the checklists and...