Admin and Billing
You can sign up by clicking on the button "Start for Free" or "Start Free Trial" and see how much GlassFrog costs on our pricing page...
Thu, 7 Feb, 2019 at 4:00 AM
Please note that you will only be able to update your billing information if your organization is set to pay by Credit Card (rather than invoiced). For pa...
Mon, 3 Dec, 2018 at 2:21 AM
If you're an Administrator in GlassFrog, you can review current and previous receipts. Here is a short video to show you where to find this informatio...
Thu, 7 Feb, 2019 at 3:43 AM
Watch a short video on how to upgrade your organization to Premium: Any administrator in your organization can upgrade your organization's acc...
Thu, 7 Feb, 2019 at 3:44 AM
The Billing Admin of the organization can request the payment to be done via invoice by contacting support@glassfrog.com. Once this is set up, the billin...
Thu, 4 Oct, 2018 at 8:24 AM
If your account has Administrator privileges within your organization, you will see an "Account Members" item under the Admin menu. Here will...
Thu, 28 Dec, 2017 at 12:25 PM
For billing purposes GlassFrog treats organization members that meet all of the following criteria as "Viewer" accounts: hold no roles not in ...
Tue, 20 Aug, 2019 at 9:29 AM
As a GlassFrog Admin you can import a list of members using a CSV file. Create a CSV file (in Excel or any other program - but make sure it's ...
Thu, 18 Apr, 2019 at 10:29 PM
Having trouble adding a new user to your organization? It's likely because that same email address has been used in another GlassFrog organization tha...
Mon, 18 Sep, 2017 at 8:17 PM
As an administrator of the organization, you can add, edit and remove member accounts. Click the "Account Members" option from the Admin menu. ...
Mon, 23 Oct, 2017 at 2:48 PM