Admin and Billing

How much does GlassFrog cost and how do I sign up?
You can sign up by clicking on the button "Start for Free" or "Start Free Trial" and see how much GlassFrog costs on our pricing page...
Thu, 7 Feb, 2019 at 4:00 AM
How do I update my credit card and billing information?
Please note that you will only be able to update your billing information if your organization is set to pay by Credit Card (rather than invoice). For payme...
Tue, 31 Oct, 2023 at 10:51 AM
How do I upgrade my organization to GlassFrog Premium?
Any administrator in your organization can upgrade your organization's account to GlassFrog Premium. If you have Administrator privileges, you will see ...
Tue, 31 Oct, 2023 at 10:53 AM
How do I set up payment via invoice?
Any Admin of the organization can request payment by invoice by contacting support@glassfrog.com. Once this is set up, the billing contact of the organiz...
Tue, 31 Oct, 2023 at 11:06 AM
How do I add a new user to my GlassFrog organization?
To be able to add a new user to your GlassFrog organization, you will need admin rights. If you are an Admin within your organization, you will see ...
Fri, 18 Jun, 2021 at 3:46 PM
What are Viewer accounts?
For billing purposes, GlassFrog treats organization members that meet all of the following criteria as "Viewer" accounts:  hold no role and are ...
Thu, 21 Sep, 2023 at 5:19 AM
How do I bulk import new users into my organization? (Admins only)
To add bulk members to GlassFrog using a CSV file, you'll need to ensure that the file is properly formatted with the required information. Here's w...
Tue, 31 Oct, 2023 at 11:04 AM
How do I edit or remove member accounts in my organization?
As an administrator of the organization, you can add, edit and remove member accounts. That being said, you cannot remove the last member of an organizatio...
Thu, 8 Jun, 2023 at 8:51 AM
How do I delete my organization?
If you're an Admin for a GlassFrog organization, you can request that the organization be deleted.  Send an email to support@glassfrog.com with the foll...
Mon, 20 Mar, 2023 at 7:01 AM
How do I add global checklists or metrics?
GlassFrog Admins are able to add checklists and metrics that apply to all circles across the whole organization. These are different from the checklists and...
Mon, 28 Aug, 2023 at 2:40 AM