General

How do I assign someone to a role (with or without a focus)?
In Holacracy, assigning non-elected roles is generally the Circle Lead's responsibility. However, GlassFrog also allows an Admin or the Secretary of...
Thu, 27 Oct, 2022 at 6:44 AM
How do I free an elected role if someone resigned?
There are three roles that are not assigned. Rather, they are elected. Those roles are Secretary, Facilitator, and Circle Rep (aka Rep Link). ...
Thu, 15 Jul, 2021 at 5:06 PM
How do I add notes to a role?
You can add notes to the roles you fill. (Admins can also add notes to any role.) Notes are added on the role page, under the "Notes" tab. Cli...
Thu, 15 Jul, 2021 at 6:54 PM
How do I exclude role fillers from meetings? (v4.1)
If your organization is running v4.1 (instead of v5), you can choose to exclude certain role-fillers from the meetings of your circle. This is made po...
Thu, 15 Jul, 2021 at 5:23 PM
How do I update a circle's strategies?
Strategies can be added or updated by the circle's Circle Lead (aka Lead Link), the circle's Secretary, or a GlassFrog Admin at the request of ...
Thu, 15 Jul, 2021 at 6:52 PM
Is the information I have in GlassFrog secure?
GlassFrog is hosted on AWS and we use SSL to protect the traffic going from your browser to our servers (https://www.ssllabs.com/ssltest/analyze.html?d=app...
Mon, 12 Jul, 2021 at 6:17 PM
How do I edit my personal information?
Your Settings page can be used to change all of your personal information, such as name, email, profile picture, password, and the language set for your in...
Mon, 19 Jul, 2021 at 6:59 PM
How do I change my email address or password?
If you've forgotten your password, you can get a reset-password link from this page: https://app.glassfrog.com/people/password/new ...
Tue, 20 Jul, 2021 at 3:02 PM
How do I request a new password after the reset password link has expired?
You need to obtain a new password because your request for one timed out? Or because your initial link to set up your password expired?   Click the &...
Tue, 17 Nov, 2020 at 2:50 AM
How do I manage my email notifications?
GlassFrog lets you choose how frequently you receive email notifications. To change your settings, find the Notifications option in the menu that pops up...
Mon, 27 Apr, 2020 at 3:57 PM