General
If you have a question, concern, or issue with GlassFrog you can contact the customer support team for help and assistance. By email: When logg...
Mon, 6 Jan, 2020 at 3:09 AM
If you're having trouble accessing GlassFrog, or you'd just like to check on its current status and performance metrics, here is the status page: h...
Tue, 20 Jul, 2021 at 2:41 PM
What is multi-org support? This feature allows you to join multiple organizations, using the same email address. By default, multi-org is enabled for...
Tue, 9 May, 2023 at 7:15 AM
To edit or change the name of your organization: You need to be logged in as an administrator, Go to your Admin menu of the left sidebar and select ...
Wed, 16 Feb, 2022 at 3:45 AM
GlassFrog currently has two ways to add an image to your profile. Option 1: If you have not linked your GlassFrog account to your Google account...
Tue, 18 Apr, 2023 at 6:18 AM
Some organizations want to allow the general public to view the structure, roles, and accountabilities that are displayed in GlassFrog. To see an exam...
Thu, 9 Mar, 2023 at 1:11 PM
The Circle Lead role in the Anchor Circle behaves differently than roles in sub-circles. If you're looking to assign a Circle Lead/Lead Link to a sub...
Wed, 13 Apr, 2022 at 2:19 AM
With the exception of the Circle Lead of the largest circle, they are assigned just like any other role. To check out how to assign a Circle Lead to the ...
Thu, 27 Oct, 2022 at 6:58 AM
In GlassFrog v4.1 you cannot add/edit the Lead Link's accountabilities. The reason behind this is that a circle’s Lead Link inherits the purpose and...
Mon, 7 Nov, 2022 at 6:21 AM
The answer to this question depends on whether your organization is running Holacracy version 4.1 or Holacracy version 5.0. According to the Holacracy ...
Tue, 13 Jul, 2021 at 3:57 PM