As a GlassFrog Admin you can import a list of members using a CSV file. 

  • Create a CSV file (in Excel or any other program - but make sure it's saved as .csv extension).
  • The format should be as in the example below:  
    • First row = column headers
    • Columns following in this order: 
      • Full Name
      • Email Address (the email address cannot already be associated with a GlassFrog account)
      • Password (must be at least 8 characters; must contain at least 1 letter; must contain at least 1 number or 1 special character)
      • Circle names (one per column) - name may be the Circle's full name or short name. If you don't want to assign users to circles, you may leave those columns blank.


  • Once you have the CSV file in hand, select Account Members from the Admin menu:

  • Next select the Import New Members button at the bottom of the screen

  •  Then follow the prompts to upload the CSV file.


  • An email will be sent to each imported user welcoming them to GlassFrog and containing their email username details.
  • They will not be sent their password.  You can send that to them manually or let them set a new password themselves with the link that will come in the email.