For billing purposes GlassFrog treats organization members that meet all of the following criteria as "Viewer" accounts: 

  • hold no roles
  • not in any circles
  • not an Admin 
  • not enrolled in Habit Support.

Such a member can view the organization, but can not make changes to the organization. 

Any member, old or new, will be automatically marked as a viewer account if they meet the above criteria.


  • Viewer accounts are not counted in the monthly billing totals and thus are free to your premium organization.  
  • As an Admin you can see which accounts fall into the above categories by reviewing the "Account Members" selection off of the Admin menu and noting the viewer tag.