The Lead Link role in the Anchor Circle behaves differently than roles in sub-circles.
If you're looking to assign a Circle Lead/Lead Link to a sub-circle, please check out this article.
For the outermost circle, the Circle Lead/Lead Link role will only appear on the org chart and circle page when somebody is assigned to the role.
In the screenshot below you can see that there is no Lead Link role in the outermost (or "GCC") Circle:
To change this:
- Click on the frog icon in the upper left corner to bring you to your outermost circle (named "GCC" in this example).
- Click the Three-dots Icon to the top on the right and select "Change Role Fillers" from the drop-down menu. (If the three-dots icon is not visible, then you do not have permission to perform this type of action. In that case, ask a GlassFrog Administrator in your organization for help.)
- In the dialog box that opens, type the first few letters of the name of the person you want to assign to the Circle Lead/Lead Link role, and use the autocomplete drop-down to make the selection. Click "Assign Lead Link" (or "Assign Circle Lead") to complete the task.
- After you refresh the page the Circle Lead/Lead Link role will now be visible on the org chart.
Note: To remove the role, just repeat the steps above and remove the Circle Lead/Lead Link's name from the text box.