GlassFrog Support

Introduction 10

• GlassFrog Introduction [VIDEO, 8:40]
• How do I get started with Holacracy?
• [video 8:41] Getting Started with GlassFrog
• What can Secretaries do?
• Getting started with your GlassFrog organization

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Governance 18

• How do I start a Governance meeting?
• Why did my Governance meeting close?
• How do I assign Secretary, Rep Link and Facilitator?
• How do I make a new Circle?
• How do I make a link to a Role?

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General 32

• How do I assign someone to a role (with or without a focus)?
• How do I add a member to a circle?
• How do I change my email address or password?
• How do I assign or change a Lead Link?
• How can I be part of more than one GlassFrog organization?

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Tensions 2

• How do I log a tension to bring to a Tactical meeting?
• How do I bring tensions to a Governance meeting? (Premium)

Tactical 5

• How do I know what metrics I'm accountable for?
• Why can't I close my tactical meeting?
• Why did my Tactical meeting close?
• How are metrics added to a circle?
• How do I add a checklist item?

Projects & Actions 13

• How do I view archived projects?
• What happens to projects when role-fillers change?
• How do I view a list of projects for myself or my circle members?
• How do I use the project ROI calculations?
• How can I sort projects in GlassFrog?

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Premium 13

• How do I set the auto-accept time limit for asynchronous proposals? (premium)
• Where can I find open proposals in my circles? (premium)
• How do I make a custom section in the sidebar of the Circle page? (Premium)
• Joining the Holacracy Coach Office Hour (Premium)
• How do I enable the Habit Support Program? (Premium)

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Integrations 5

• How do I set up Slack Integration? (Premium)
• How do I send asynchronous proposals for my circle to Slack? (premium)
• How do I turn off email notifications for proposals that are being posted to Slack? (premium)
• How do I set up GlassFrog integration with Asana? (premium)
• How do I manage integrations with third party applications? (premium)

Mobile 5

• How do I logon to the GlassFrog Mobile app?
• How do I sign-off (and restart) the GlassFrog Mobile app?
• How do I access my circles on the GlassFrog mobile app?
• How do I access my role information on the GlassFrog mobile app?
• About GlassFrog Mobile

Reports 3

• How do I email people in my organization?
• How do I get a list of all roles and role-fillers?
• How do I view the Holacracy Statistics report? (Premium)

Language Support 4

• How can I use GlassFrog in my native language?
• Language Support for GlassFrog
• What gets translated in GlassFrog language versions?
• How do I turn on language translations for one person?

Admin and Billing 18

• How can I update my billing information?
• How much does GlassFrog cost and how do I sign up?
• How to start Holacracy implementation meetings without sending emails (SuperAdmin Only)
• What is GlassFrog Preview?
• How do I add a new user to my GlassFrog organization?

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API 4

• How do I get API keys?
• Where is the API documentation?
• How do I get linked objects?
• Where can I find the change log between API v2 and v3?