GlassFrog Support
Welcome
Login
Sign up
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Solution home
GlassFrog
Introduction
11
How do I get started with Holacracy?
Getting started with your GlassFrog organization
Introduction to GlassFrog (video)
How do I add or change the purpose of my organization?
How do I add or change the Domains or Accountabilities for the Anchor circle?
See all 11 articles
General
28
How do I contact customer support?
How can I be a member of multiple organizations?
How can I be part of more than one GlassFrog organization?
How do I change the name of my organization?
How do I add an image to my profile?
See all 28 articles
Governance
19
How do I start a Governance meeting?
How do I make a new Circle?
How do I add a role?
How do I assign Secretary, Rep Link and Facilitator?
How can I change a Circle's name?
See all 19 articles
Tactical
5
How do I know what metrics I'm accountable for?
Why can't I close my tactical meeting?
Why did my Tactical meeting close?
How are metrics added to a circle?
How do I add a checklist item?
Tensions
5
How do I save a tension to bring to a Tactical or Governance meeting?
How do I pull an existing tension into a Tactical or Governance meeting?
How do I add a new tension in my Inbox?
How do I turn tensions into Action, Project, or Agenda Item in my Inbox?
How do I import tensions for others in a meeting (as the host)?
Projects & Actions
12
How do I add a new project for the roles I fill?
How do I add a new action?
What happens to projects when role-fillers change?
How do I view a list of projects for myself or my circle members?
How do I use the project ROI calculations?
See all 12 articles
Premium
18
What features come with a premium GlassFrog account?
How do I upgrade my account to Premium?
How do I enable the Habit Support Program for my organization? (Premium)
How do I enable the Habit Support Program for my account? (Premium)
How do I create an asynchronous governance proposal? (premium)
See all 18 articles
Integrations
9
How do I set up Slack Integration? (premium)
How to request projects and actions of other roles in Slack? (premium)
How do I enable the Slack @-Mentions for Roles? (premium)
How do I send asynchronous proposals for my circle to Slack? (premium)
How do I turn off email notifications for proposals that are being posted to Slack? (premium)
See all 9 articles
API
4
Where is the GlassFrog API documentation?
How do I get API keys?
How do I get linked objects?
Where can I find the change log between API v2 and v3?
Reports
3
How do I email people in my organization?
How do I get a list of all roles and role-fillers?
How do I view the Holacracy Statistics report? (Premium)
Mobile
11
About GlassFrog Mobile app
How do I log on to the GlassFrog Mobile app?
How do I sign out the GlassFrog Mobile app?
How do I find a specific information in the GlassFrog Mobile app?
How do I access my circles on the GlassFrog Mobile app?
See all 11 articles
Admin and Billing
19
How much does GlassFrog cost and how do I sign up?
How can I update my billing information? (video)
How do I update my credit card and billing information?
How do I view my billing history? (video)
How do I upgrade my organization to GlassFrog Premium? (video)
See all 19 articles
Language Support
3
How can I set the default language for the whole organization? (admins only)
How do I switch languages for my individual account?
What gets translated in GlassFrog language versions?
Setup Mode
3
What is Setup Mode?
How do I turn on Setup Mode?
How do I use Setup Mode?
Holacracy Constitution v5.0
2
How can I switch my organization from v4.1 of the Holacracy Constitution to v5.0?
What are the changes between v4.1 and v5.0?