GlassFrog Support

Introduction 10

• How do I get started with Holacracy?
• Getting started with your GlassFrog organization
• Introduction to GlassFrog (video)
• How do I add or change the purpose of my organization?
• How do I add or change the Domains or Accountabilities for the Anchor circle?

See all 10 articles

General 28

• How do I contact customer support?
• How do I switch between the new UI and the classic UI?
• How can I be part of more than one GlassFrog organization?
• How do I change the name of my organization?
• How do I add an image to my profile?

See all 28 articles

Governance 18

• How do I start a Governance meeting?
• Why did my Governance meeting close?
• How do I assign Secretary, Rep Link and Facilitator?
• How do I make a new Circle?
• How do I make a link to a Role?

See all 18 articles

Tactical 5

• How do I know what metrics I'm accountable for?
• Why can't I close my tactical meeting?
• Why did my Tactical meeting close?
• How are metrics added to a circle?
• How do I add a checklist item?

Tensions 4

• How do I save a tension to bring to a Tactical or Governance meeting?
• How do I pull an existing tension into a Tactical or Governance meeting?
• How do I add a new tension in my Inbox?
• How do I turn tensions into Action, Project, or Agenda Item in my Inbox?

Projects & Actions 12

• How do I view archived projects?
• What happens to projects when role-fillers change?
• How do I view a list of projects for myself or my circle members?
• How do I use the project ROI calculations?
• How do I associate an accountability with a project?

See all 12 articles

Premium 17

• What features come with a premium GlassFrog account?
• How do I upgrade my account to Premium?
• How do I enable the Habit Support Program for my organization? (Premium)
• How do I enable the Habit Support Program for my account? (Premium)
• How do I create an asynchronous governance proposal? (premium)

See all 17 articles

Integrations 9

• How do I set up Slack Integration? (premium)
• How to request projects and actions of other roles in Slack? (premium)
• How do I enable the Slack @-Mentions for Roles? (premium)
• How do I send asynchronous proposals for my circle to Slack? (premium)
• How do I turn off email notifications for proposals that are being posted to Slack? (premium)

See all 9 articles

API 4

• How do I get API keys?
• Where is the API documentation?
• How do I get linked objects?
• Where can I find the change log between API v2 and v3?

Reports 3

• How do I email people in my organization?
• How do I get a list of all roles and role-fillers?
• How do I view the Holacracy Statistics report? (Premium)

Mobile 11

• About GlassFrog Mobile app
• How do I log on to the GlassFrog Mobile app?
• How do I sign out the GlassFrog Mobile app?
• How do I find a specific information in the GlassFrog Mobile app?
• How do I access my circles on the GlassFrog Mobile app?

See all 11 articles

Admin and Billing 18

• How much does GlassFrog cost and how do I sign up?
• How can I update my billing information?
• How do I view my billing history? (video)
• How do I upgrade my organization to GlassFrog Premium? (video)
• How do I set up payment via invoice?

See all 18 articles

Language Support 3

• How can I use GlassFrog in my native language?
• What gets translated in GlassFrog language versions?
• How do I switch languages in GlassFrog?